1. Who we are
Jyotish Baje is operated by Shivansh Digital Private Limited, Lalitpur, Nepal. This policy explains how we handle personal data when you use our website and application.
2. Information we collect
- Account data: account identifier, email address, and information supplied through authentication.
- Birth and astrology data: name, date, time, place, geographic coordinates, time zone, and chart data generated from those details when you choose to provide or save them.
- Service data: saved analysis results, feature usage, support tickets, and messages.
- Chat context: a limited amount of recent conversation history used to provide context to AI-assisted replies.
- Transaction data: subscription and payment-status information needed to provide premium access. We do not store raw card numbers.
- Technical data: information such as device, browser, IP address, and service logs needed for security and operation.
3. How we use information
We use this information to create and save charts you request, provide app features and AI-assisted explanations, maintain accounts and subscriptions, respond to support requests, secure the Service, and comply with legal obligations.
4. Service providers
We use service providers to operate the Service, including Supabase for authentication and data services and Freemius for international checkout. We may also use infrastructure and AI-service providers where necessary to provide requested features. These providers process information only as needed to deliver their services and under their applicable terms and policies.
5. International transfers
Shivansh Digital Private Limited is based in Nepal, and the service providers named above may process data in other countries. If you are located in the European Economic Area, the United Kingdom, or another jurisdiction with data transfer rules, using the Service means your personal data may be transferred to and processed in a country outside that jurisdiction. We only transfer data as necessary to provide the Service you have requested, and we require our service providers to protect it under their own applicable terms and policies.
6. Data retention and deletion
We retain data while it is needed to provide the Service, meet legal obligations, resolve disputes, or enforce agreements. To request deletion of your account or stored personal data, email support@jyotishbaje.com from the account email. Some records may need to be retained where law requires it.
7. Your choices
You may update information you have entered in the app where the feature permits it. Depending on applicable law, you may also have rights to request access, correction, deletion, restriction, or portability of your personal data. If you are located in the European Economic Area or the United Kingdom, you also have the right to lodge a complaint with your local data protection supervisory authority.
8. Security
We use reasonable technical and organizational measures intended to protect data. No internet service can guarantee absolute security, so keep your account credentials private and contact us if you believe your account has been accessed without permission.
9. Changes and contact
We may update this policy as our Service changes. The latest version will be published on this page. For privacy questions, contact support@jyotishbaje.com.